HOW CAN WE HELP YOU?
Shipping & Returns
General Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Refunds will be processed within 7 business days after we receive your return.
Purchases made outside of stormempire.com are not subject to these policies.
Please check the exceptions below. Must include a valid original purchase order number from stormempire.com.
Your item must be in the same condition that you received it, unworn or unused, without any missing contents, and in its original packaging to be eligible for a return.
You’ll also need the receipt or proof of purchase.
Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
Return shipping is at the buyer& cost unless stated otherwise by our support team.
Customers will be given a Product Refund—shipping & handling fees will NOT be refunded.
Inquiries Regarding Your Order
If your order is missing a product, contains a damaged item, or has other concerns, please contact at info@stormempire.com.
To expedite your request, please have your order confirmation number available.
We will always do our best to accommodate your concern as efficiently as possible.
Privacy policy
Contact
After reviewing this policy, if you have additional questions, want more information about our
privacy practices, or would like to make a complaint, please contact us by e-mail at
info@stormempire.com or by mail using the details provided below:
ELYEL Corporation, 1630 Faraday Ave. Suite100, Carlsbad CA 92008, United States
Collecting Personal Information
Device information
Order information
Customer support information
Our Commitment to Privacy
Share details about your shipping policies, item returns, or customer service.